Nov 11, 20214 minHow To Make Your LinkedIn Profile POP There are two types of people in this world: Those who love LinkedIn and those who hate it. And I can see the argument on both sides. On...
Nov 4, 20214 min7 Resume Tips To Help You Land That Customer Success Manager RoleI absolutely do have a love-hate relationship with resumes. On one hand, it's a quick way to show all the ways that I'm qualified for a...
Oct 8, 20212 minCustomer Success Certification and Courses, Do You Need Them To Get a Job?If you've fallen into any rabbit holes while researching "Customer Success Manager", you've likely come across a handful of...
Sep 29, 20213 minPersonal Branding Book Recommendation: Are You a Short or Long-Term Thinker?You ever thought about gracing a stage (hey TedTalk 😉) or writing your very own book? It's possible! If we look around us, we'll find...
Jul 29, 20213 minAre There Other Roles In Customer Success Besides Customer Success Manager? I talk A LOT about Customer Success, specifically around Customer Success Management but there are other options that I want to share...
Jul 21, 20212 min50 Different Things You Can Post About As a Customer Success ManagerOne of the common struggles I hear when people start posting on LinkedIn is that they don't know what to write about. And it's kinda...